THE LUCKY LIFE MANILA PROMISE

When you invest in Lucky Life, we invest in you — for life.

Buying gemstone jewelry is more than just a purchase. It is a commitment to energy, intention, and style. At Lucky Life Manila, we honor that commitment by offering the most comprehensive after-sales protection in the Philippines.

Unlike other brands, we go beyond “warranty.” We give you peace of mind, long after your order arrives.

 

WHY CHOOSE LUCKY LIFE MANILA?

 

🛡 1-Year No-Fade Guarantee

Your bracelet’s 18K electroplated hardware is covered for a full year. If plating fades, tarnishes, or peels under normal wear, we replace it — no questions asked.

♾ Lifetime Free Restringing

Whether tomorrow or ten years from now, if your elastic or Shamballa cord breaks, we fix it. Visit our showroom, ship it back, or request a DIY kit if you are far away.

💎 Genuine Gemstones Guaranteed

Every stone is natural and responsibly sourced. If a certified gemologist or gem lab proves otherwise, you get a full refund.³

🔄 30-Day Exchange Policy

Changed your mind or ordered the wrong size? Standard made-to-order designs may be exchanged within 30 days. Custom or gold pieces may be repaired or exchanged, but not refunded.

🧵 Made-to-Order Craftsmanship

We never pre-make or stockpile bracelets. Each piece is crafted fresh for your order, ensuring fit, quality, and integrity.

🌿 Natural Variations, Honest Disclosures

No two stones are alike. Colors, shades, and inclusions vary — proof of authenticity. We also disclose if a design includes glass, resin, or tarnish-prone accents.

🪙 18K & 24K Gold Pixiu

All Pixiu charms are genuine gold. Designs may vary slightly depending on supplier availability, but authenticity is guaranteed.

 

SHOP WITH CONFIDENCE

 

While others offer limited coverage or no clear policies, The Lucky Life Promise ensures you are always protected:

  • No hidden fine print.
  • No false claims.
  • No short timelines.

Just real gemstones, fair guarantees, and lifetime support.

This is how jewelry should be. Honest. Lasting. Lucky.

 

 

INVEST IN JEWELRY WITH A PROMISE 

 

Lucky Life Manila is the only semi-precious gemstone and charm brand in the Philippines that gives you warranty, authenticity assurance, lifetime care, and honest transparency — all in one.

 

📍 IMPORTANT NOTES

  • Customers are responsible for shipping in most warranty or exchange cases, unless the item is defective or damaged in transit.
  • Pawnshop appraisals, uncertified sellers, or non-certified jewelers are not recognized for authenticity claims.
  • Marketplace purchases (Shopee, Lazada, TikTok Shop) must follow platform return/refund systems, which may override our policies. For full coverage, we recommend shopping directly from our website, showroom, or social channels.

Footnotes

  1. Only reports from accredited laboratories or certified gemologists are recognized. Pawnshops, uncertified jewelers, and other non-certified sources are excluded.